Detention Officer

Main Purpose of Role:

To assist the Police with duties relating to the detention, security, welfare and administration of pre and post charge detained persons in police custody in West Mercia and Warwickshire.

Closing date of applications:



Leamington Spa, Nuneaton ,Kidderminster, Worcester, Hereford, Telford and Shrewsbury


Full-time 4 on 4 off 12 hour day/night shifts

Flexible contracts:

Weekly minimum 24 hours contract



The role holder is required to effectively deliver the following key requirements:

· Customer service;

· Complete administration procedures;

· Maintain a record management system;

· Input, present and retrieve data using a computer;

· Review, retain and dispose of records and information;

· Photocopy, present and distribute documents;

· Process incoming telephone calls;

· Participate in meetings – Custody Specific;

· Manage and support diary events;

· Gather information to support action of Custody Sergeant;

· Evaluate information to support action of Custody Sergeant;

· Make best use of technology;

· Maintain standards of professional practice;

· Maintain standards for security of Police information;

· Comply with Health and Safety Legislation;

· Comply with Data Protection Act 1998;

· Comply with Police standing orders;

· Promote equality, diversity and Human Rights in working practices;

· Work as part of a team;

· Provide an effective response recognising the needs of all customers within the custody suites.

The above reflects the main elements associated with this role; it is not intended to be exclusive or exhaustive


Person Specification

Qualifications (Essential)

3 GCSEs, (or equivalent qualification) grade C or above and must include English and Maths

Knowledge and Experience (Essential)

·Previous experience of working in a large-scale organisation dealing with the public

·Strong customer focus in delivering and improving services


Please submit your curriculum to